All Systems Operational

Web Apps Operational
Help Centre Operational
Hub Operational
Booking Widget Operational
Mobile Apps Operational
Business App Operational
Hub App Operational
Servers/Services Operational
API Operational
Notification/Reminders Operational
Payment Gateway Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Oct 30, 2026

No incidents reported today.

Oct 29, 2026

No incidents reported.

Oct 28, 2026

No incidents reported.

Oct 27, 2026

No incidents reported.

Oct 26, 2026

No incidents reported.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

No incidents reported.

Oct 22, 2026

No incidents reported.

Oct 21, 2026

No incidents reported.

Oct 20, 2026

Resolved - This incident has been resolved.
Oct 20, 10:18 BST
Monitoring - Styler is back online. The hub, apps and online booking have been working normally since 08:58.

From about 07:30 this morning, Styler was unavailable because of an incident at Google Cloud, our hosting provider, which affected several services in its London region. We switched our system to its standby copy in an unaffected Google region, and that has restored service. Google's incident is still ongoing, so we're keeping a eye on things.

Your existing bookings and data are safe. Bookings or changes attempted between 07:30 and 09:00 may not have gone through, so please check your diary. Ask customers to book again if needed.

We're very sorry for the disruption to your morning. If anything doesn't look right, please contact our support team.

Oct 20, 09:10 BST
Update - Since around 07:30 BST this morning, the Styler hub, apps and online booking have been unavailable. The cause is an incident at Google Cloud, our hosting provider, which is affecting several services in its UK region.

Bookings made before the outage are safe. Bookings or changes attempted during it may not have gone through, so please check your diary once service is back.

We're working to restore service as quickly as we can and will post another update by 10:00. We're very sorry for the disruption to your morning.

Oct 20, 08:51 BST
Identified - We are currently experiencing a major outage due to an ongoing incident at Google Cloud. We're very sorry for the inconvenience.
Oct 20, 08:00 BST
Investigating - We are currently investigating this issue.
Oct 20, 07:42 BST

Oct 19, 2026

No incidents reported.

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.